Privacy Policy

At Transit Anchor, safeguarding your privacy is paramount. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our services, website, or applications. We are committed to processing your information responsibly and in compliance with the General Data Protection Regulation (GDPR) and UK data protection laws.

1. Information We Collect

We may collect various types of information, including, but not limited to:

• Personal Identifiable Information (PII): Your name, email address, phone number, company name, and job title when you contact us, request a demo, or subscribe to our newsletters.
• Usage Data: Information about how you access and use our website and services, such as your IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs.
• Technical Data: Device identifiers, cookies, and other tracking technologies used to enhance your experience and analyze trends.
• Service-Related Data: Data generated through your use of our transport solutions, which may include transaction details for payment systems, anonymized journey data, or system performance metrics.

2. How We Use Your Information

We use the collected information for various purposes, including:

• To provide and maintain our services, including processing transactions and managing user accounts.
• To improve, personalize, and expand our services and solutions.
• To communicate with you, including responding to inquiries, providing updates, and sending marketing communications (where consent is given).
• For internal analytics, research, and development.
• To detect, prevent, and address technical issues or fraudulent activities.
• To comply with legal obligations and enforce our terms and conditions.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., hosting, analytics, customer support). These providers are bound by strict contractual obligations to keep your data confidential.
• Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your personal data may be transferred, subject to the new entity adhering to this Privacy Policy.
• With your consent: We may disclose your personal information for any other purpose with your explicit consent.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal data. This includes using encryption, firewalls, and secure server environments. While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Under GDPR and UK data protection laws, you have certain rights concerning your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at info@transitanchor.co.uk.

6. Cookies Policy

Our website uses cookies to improve your browsing experience. Cookies are small data files placed on your device. We use necessary cookies for website functionality, and analytical cookies to understand how our site is used. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. This Privacy Policy was last updated on October 26, 2023.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: